Outage in Equinix

Network Service Issue (Equinix Internet Access / Equinix Connect, Metro Connect)

Resolved Minor
January 09, 2024 - Started 10 months ago - Lasted about 2 hours
Official incident page

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Outage Details

We are currently investigating this issue.
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Incident Number: INC0025223
[Equinix Internet Access / Equinix Connect - EMEA (MD, SA); Metro Connect - EMEA (MD, SA)]
Components affected
Equinix SA - Seville Equinix SA - Seville Equinix MD - Madrid Equinix MD - Madrid
Latest Updates ( sorted recent to last )
RESOLVED 10 months ago - at 01/09/2024 03:48AM

One of the infrastructure links between MD2 and SA1 is currently down. There is no impact to customers due to redundancy. Equinix will engage the provider for further investigation.
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Incident Number: INC0025223[Equinix Internet Access / Equinix Connect - EMEA (MD, SA); Metro Connect - EMEA (MD, SA)]

IDENTIFIED 10 months ago - at 01/09/2024 01:37AM

One of the infrastructure links between MD2 and SA1 is currently down. There is no impact to customers due to redundancy. Equinix will engage the provider for further investigation.
.
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Incident Number: INC0025223[Equinix Internet Access / Equinix Connect - EMEA (MD, SA); Metro Connect - EMEA (MD, SA)]

IDENTIFIED 10 months ago - at 01/09/2024 01:25AM

We are currently investigating this issue.
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Incident Number: INC0025223[Equinix Internet Access / Equinix Connect - EMEA (MD, SA); Metro Connect - EMEA (MD, SA)]

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