Outage in Equinix

Link Failure (Internet Exchange, Metro Connect, Equinix Fabric)

Resolved Minor
February 19, 2024 - Started 9 months ago - Lasted about 5 hours
Official incident page

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Outage Details

We are currently investigating this issue.
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Incident Number: INC0029198
[Internet Exchange - Americas (RJ); Metro Connect - Americas (RJ); Equinix Fabric - Americas (RJ)]
Components affected
Equinix RJ - Rio de Janeiro Equinix RJ - Rio de Janeiro Equinix RJ - Rio de Janeiro
Latest Updates ( sorted recent to last )
RESOLVED 9 months ago - at 02/20/2024 03:44AM

Equinix engineers are currently working with the vendor for a possible hardware issue..
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Incident Number: INC0029198[Internet Exchange - Americas (RJ); Metro Connect - Americas (RJ); Equinix Fabric - Americas (RJ)]

IDENTIFIED 9 months ago - at 02/20/2024 01:22AM

Equinix engineers are currently working with the vendor for a possible hardware issue..
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Incident Number: INC0029198[Metro Connect - Americas (RJ); Equinix Fabric - Americas (RJ); Internet Exchange - Americas (RJ)]

IDENTIFIED 9 months ago - at 02/19/2024 10:54PM

Dark fiber link between RJ1 and RJ2 IBX went down or flap.

Equinix Fabric Metro Remote port and Unprotected Metro Connect circuits experience service interruption while Protected Metro Connect circuits experienced 50ms switching hit. Equinix engineers are investigating issue..
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Incident Number: INC0029198[Internet Exchange - Americas (RJ); Metro Connect - Americas (RJ); Equinix Fabric - Americas (RJ)]

IDENTIFIED 9 months ago - at 02/19/2024 10:38PM

We are currently investigating this issue.
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Incident Number: INC0029198[Internet Exchange - Americas (RJ); Metro Connect - Americas (RJ); Equinix Fabric - Americas (RJ)]

Latest Equinix outages

Network Component Issue (Internet Exchange) - about 14 hours ago
Network Component Issue (Metro Connect) - 3 days ago
Network Component Issue (Equinix Fabric) - 5 days ago
Link Failure (Equinix Fabric) - 7 days ago
Network Component Issue (Internet Exchange) - 7 days ago

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