Outage in Equinix

Provider Issue (Equinix Internet Access / Equinix Connect, Metro Connect, Equinix Fabric)

Resolved Major
February 28, 2024 - Started 9 months ago - Lasted about 5 hours
Official incident page

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Outage Details

We are currently investigating this issue.
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Incident Number: INC0030159
[Equinix Internet Access / Equinix Connect - AMER (CU, DC); Metro Connect - Americas (CU, DC); Equinix Fabric - Americas (CU, DC)]
Components affected
Equinix DC - Washington D.C. Equinix DC - Washington D.C. Equinix DC - Washington D.C. Equinix CU - Culpeper Equinix CU - Culpeper Equinix CU - Culpeper
Latest Updates ( sorted recent to last )
RESOLVED 9 months ago - at 02/28/2024 12:30PM

Equinix Fabric Metro Remote port and Unprotected Metro Connect circuits experience service interruption while Protected Metro Connect circuits experienced 50ms switching hit. Equinix engineers are investigating issue..
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Incident Number: INC0030159[Equinix Internet Access / Equinix Connect - AMER (CU, DC); Metro Connect - Americas (CU, DC); Equinix Fabric - Americas (CU, DC)]

IDENTIFIED 9 months ago - at 02/28/2024 08:24AM

Equinix Fabric Metro Remote port and Unprotected Metro Connect circuits experience service interruption while Protected Metro Connect circuits experienced 50ms switching hit. Equinix engineers are investigating issue..
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Incident Number: INC0030159[Equinix Fabric - Americas (CU, DC); Equinix Internet Access / Equinix Connect - AMER (CU, DC); Metro Connect - Americas (CU, DC)]

IDENTIFIED 9 months ago - at 02/28/2024 07:46AM

The issue has been identified and a fix is being implemented.
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Incident Number: INC0030159[Equinix Fabric - Americas (CU, DC); Equinix Internet Access / Equinix Connect - AMER (CU, DC); Metro Connect - Americas (CU, DC)]

IDENTIFIED 9 months ago - at 02/28/2024 07:27AM

We are currently investigating this issue.
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Incident Number: INC0030159[Equinix Internet Access / Equinix Connect - AMER (CU, DC); Metro Connect - Americas (CU, DC); Equinix Fabric - Americas (CU, DC)]

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