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SMC monitored that services recovered since dark fiber provider links regained good optical light levels at 06:17 UTC. SMC will continue to monitor the services and investigate with the provider to identify the root cause..
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Incident Number: INC0034244[Equinix Internet Access / Equinix Connect - AMER (CU, DC); Metro Connect - Americas (CU, DC); Equinix Fabric - Americas (CU, DC)]
SMC monitored that services recovered since dark fiber provider links regained good optical light levels at 06:17 UTC. SMC will continue to monitor the services and investigate with the provider to identify the root cause..
f5js3k7wm3f4
Incident Number: INC0034244[Equinix Fabric - Americas (CU, DC); Equinix Internet Access / Equinix Connect - AMER (CU, DC); Metro Connect - Americas (CU, DC)]
SMC monitored that one of Equinix dark fiber provider links between DC and CU went down on 04:08 UTC.
Impact: There is service impact to your service. This is related to INC0034230, further communication will be continued in this new Incident.
Latest Update: The issue was reported to provider for investigation..
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Incident Number: INC0034244[Equinix Fabric - Americas (CU, DC); Equinix Internet Access / Equinix Connect - AMER (CU, DC); Metro Connect - Americas (CU, DC)]
We are currently investigating this issue.
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Incident Number: INC0034244[Equinix Fabric - Americas (CU, DC); Equinix Internet Access / Equinix Connect - AMER (CU, DC); Metro Connect - Americas (CU, DC)]
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