Outage in Equinix

Primary Shared Interconnection port impacted (Equinix Metal)

Resolved Minor
April 03, 2024 - Started 8 months ago - Lasted about 5 hours
Official incident page

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Outage Details

Equinix Metal has experienced a fault which is affecting Shared Fabric interconnections in the Seattle and Los Angeles metros. Customers with redundant interconnections are experiencing impact to primary virtual circuits only. Redundant secondary virtual circuits remain in operation. Customers with non-redundant interconnections may be experiencing mixed impact to their virtual circuits. Metros in the scope of this maintenance: Seattle, and Los Angeles. Please reach out at support@equinixmetal.com with any questions.
[Equinix Metal - Global Services (Network) & Americas (LA, SE)]
Components affected
Equinix SE - Seattle Equinix LA - Los Angeles Equinix Network
Latest Updates ( sorted recent to last )
RESOLVED 8 months ago - at 04/03/2024 12:30PM

This incident has been resolved.[Equinix Metal - Americas (LA, SE) & Global Services (Network)]

INVESTIGATING 8 months ago - at 04/03/2024 07:38AM

Equinix Metal has experienced a fault which is affecting Shared Fabric interconnections in the Seattle and Los Angeles metros.

Customers with redundant interconnections are experiencing impact to primary virtual circuits only. Redundant secondary virtual circuits remain in operation. Customers with non-redundant interconnections may be experiencing mixed impact to their virtual circuits.

Metros in the scope of this maintenance: Seattle, and Los Angeles.

Please reach out at support@equinixmetal.com with any questions.[Equinix Metal - Global Services (Network) & Americas (LA, SE)]

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