Outage in Equinix

Secondary Metal port impacted (Equinix Metal)

Resolved Minor
April 11, 2024 - Started 7 months ago - Lasted about 3 hours
Official incident page

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Outage Details

Equinix Metal has experienced a fault which is affecting Shared Fabric interconnections in the Frankfurt metro. Customers with redundant interconnections are experiencing impact to secondary virtual circuits only. Redundant primary virtual circuits remain in operation. Customers with non-redundant interconnections may be experiencing mixed impact to their virtual circuits. Metros in the scope of this maintenance: Frankfurt. Please reach out at support@equinixmetal.com with any questions.
[Equinix Metal - EMEA (FR) & Global Services (Network)]
Components affected
Equinix FR - Frankfurt Equinix Network
Latest Updates ( sorted recent to last )
RESOLVED 7 months ago - at 04/11/2024 05:40AM

This incident has been resolved.[Equinix Metal - EMEA (FR) & Global Services (Network)]

INVESTIGATING 7 months ago - at 04/11/2024 03:30AM

Equinix Metal has experienced a fault which is affecting Shared Fabric interconnections in the Frankfurt metro.

Customers with redundant interconnections are experiencing impact to secondary virtual circuits only. Redundant primary virtual circuits remain in operation. Customers with non-redundant interconnections may be experiencing mixed impact to their virtual circuits.

Please reach out at support@equinixmetal.com with any questions.[Equinix Metal - EMEA (FR) & Global Services (Network)]

INVESTIGATING 7 months ago - at 04/11/2024 02:47AM

Equinix Metal has experienced a fault which is affecting Shared Fabric interconnections in the Frankfurt metro.

Customers with redundant interconnections are experiencing impact to secondary virtual circuits only. Redundant primary virtual circuits remain in operation. Customers with non-redundant interconnections may be experiencing mixed impact to their virtual circuits.

Metros in the scope of this maintenance: Frankfurt.

Please reach out at support@equinixmetal.com with any questions.[Equinix Metal - EMEA (FR) & Global Services (Network)]

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