Outage in Equinix

Network Service Issue (Equinix Fabric, Metro Connect)

Resolved Major
April 29, 2024 - Started 7 months ago - Lasted about 9 hours
Official incident page

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Outage Details

We are currently investigating this issue.
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Incident Number: INC0038079
[Equinix Fabric - EMEA (ZW); Metro Connect - EMEA (ZW)]
Latest Updates ( sorted recent to last )
RESOLVED 7 months ago - at 04/29/2024 04:22PM

Latest Update : Equinix SMC monitored the line card recovered since it reloaded itself at 06:33 UTC.

Next Action : Equinix SMC will continue to monitor for module's stability.
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Incident Number: INC0038079[Equinix Fabric - EMEA (ZW); Metro Connect - EMEA (ZW)]

IDENTIFIED 7 months ago - at 04/29/2024 07:50AM

Latest Update : Equinix SMC monitored the line card recovered since it reloaded itself at 06:33 UTC.

Next Action : Equinix SMC will continue to monitor for module's stability.
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Incident Number: INC0038079[Equinix Fabric - EMEA (ZW); Metro Connect - EMEA (ZW)]

IDENTIFIED 7 months ago - at 04/29/2024 07:37AM

SMC has reported a hardware issue.

Latest update: Linecard for one of our Routers in ZW metro rebooted itself.

Next Action: Equinix Engineers are currently investigating the issue..
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Incident Number: INC0038079[Equinix Fabric - EMEA (ZW); Metro Connect - EMEA (ZW)]

IDENTIFIED 7 months ago - at 04/29/2024 07:23AM

We are currently investigating this issue.
fc6cmblpzmxc
Incident Number: INC0038079[Equinix Fabric - EMEA (ZW); Metro Connect - EMEA (ZW)]

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