Outage in Equinix

Network Service Issue (Equinix Internet Access / Equinix Connect, Metro Connect)

Resolved Minor
May 07, 2024 - Started 6 months ago - Lasted about 5 hours
Official incident page

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Outage Details

We are currently investigating this issue.
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Incident Number: INC0039357
[Equinix Internet Access / Equinix Connect - AMER (DA); Metro Connect - Americas (DA)]
Components affected
Equinix DA - Dallas Equinix DA - Dallas
Latest Updates ( sorted recent to last )
RESOLVED 6 months ago - at 05/07/2024 08:33AM

Equinix SMC has reported an OPS switchover in Metro Connect platform.
The brief service interruption experienced is due to failover design. Equinix engineers are investigating the issue..
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Incident Number: INC0039357[Equinix Internet Access / Equinix Connect - AMER (DA); Metro Connect - Americas (DA)]

IDENTIFIED 6 months ago - at 05/07/2024 03:23AM

Equinix SMC has reported an OPS switchover in Metro Connect platform.
The brief service interruption experienced is due to failover design. Equinix engineers are investigating the issue..
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Incident Number: INC0039357[Equinix Internet Access / Equinix Connect - AMER (DA); Metro Connect - Americas (DA)]

IDENTIFIED 6 months ago - at 05/07/2024 03:09AM

We are currently investigating this issue.
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Incident Number: INC0039357[Equinix Internet Access / Equinix Connect - AMER (DA); Metro Connect - Americas (DA)]

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