Outage in Equinix

Network Component Issue (Equinix Internet Access / Equinix Connect)

Resolved Minor
May 19, 2024 - Started 12 months ago - Lasted 2 days
Official incident page

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Outage Details

We are currently investigating this issue.
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Incident Number: INC0040909
[Equinix Internet Access / Equinix Connect - EMEA (PA)]
Components affected
Equinix PA - Paris
Latest Updates ( sorted recent to last )
RESOLVED 12 months ago - at 05/21/2024 04:55PM

We have successfully rebooted the device, and the line card is now operational. Our team will continue to investigate the root cause and monitor the situation..
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Incident Number: INC0040909[Equinix Internet Access / Equinix Connect - EMEA (PA)]

INVESTIGATING 12 months ago - at 05/19/2024 03:34PM

We have successfully rebooted the device, and the line card is now operational. Our team will continue to investigate the root cause and monitor the situation..
g8f4y003kqs2
Incident Number: INC0040909[Equinix Internet Access / Equinix Connect - EMEA (PA)]

INVESTIGATING 12 months ago - at 05/19/2024 02:17PM

One of the devices in PA6 is currently unreachable. As a result, Dual-Homed customers may experience reduced redundancy. SMC is actively investigating the issue..
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Incident Number: INC0040909[Equinix Internet Access / Equinix Connect - EMEA (PA)]

INVESTIGATING 12 months ago - at 05/19/2024 02:01PM

We are currently investigating this issue.
g8f4y003kqs2
Incident Number: INC0040909[Equinix Internet Access / Equinix Connect - EMEA (PA)]

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