Outage in Equinix

Provider Issue (Equinix Fabric, Equinix Internet Access / Equinix Connect, Internet Exchange, Metro Connect)

Resolved Minor
May 20, 2024 - Started 12 months ago - Lasted about 2 hours
Official incident page

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Outage Details

We are currently investigating this issue.
8ymdyt6439w9
Incident Number: INC0041014
[Equinix Fabric - Americas (SE); Equinix Internet Access / Equinix Connect - AMER (SE); Internet Exchange - Americas (SE); Metro Connect - Americas (SE)]
Components affected
Equinix SE - Seattle Equinix SE - Seattle Equinix SE - Seattle Equinix SE - Seattle
Latest Updates ( sorted recent to last )
RESOLVED 12 months ago - at 05/21/2024 12:05AM

Dark fiber link between SE2 and SE4 went down.

Equinix Fabric Metro Remote port and Unprotected Metro Connect circuits experience service interruption while Protected Metro Connect circuits experienced 50ms switching hit. Equinix engineers are investigating issue.

Single-Homed Equinix Connect (EC) and Equinix Internet Access (EIA) customers experienced service interruption while no impact to Dual-Home EC and EIA customers due to redundancy. Equinix engineers are working to restore the affected services..
8ymdyt6439w9
Incident Number: INC0041014[Equinix Fabric - Americas (SE); Equinix Internet Access / Equinix Connect - AMER (SE); Internet Exchange - Americas (SE); Metro Connect - Americas (SE)]

IDENTIFIED 12 months ago - at 05/20/2024 10:09PM

Dark fiber link between SE2 and SE4 went down.

Equinix Fabric Metro Remote port and Unprotected Metro Connect circuits experience service interruption while Protected Metro Connect circuits experienced 50ms switching hit. Equinix engineers are investigating issue.

Single-Homed Equinix Connect (EC) and Equinix Internet Access (EIA) customers experienced service interruption while no impact to Dual-Home EC and EIA customers due to redundancy. Equinix engineers are working to restore the affected services..
8ymdyt6439w9
Incident Number: INC0041014[Internet Exchange - Americas (SE); Metro Connect - Americas (SE); Equinix Fabric - Americas (SE); Equinix Internet Access / Equinix Connect - AMER (SE)]

IDENTIFIED 12 months ago - at 05/20/2024 09:51PM

We are currently investigating this issue.
8ymdyt6439w9
Incident Number: INC0041014[Equinix Fabric - Americas (SE); Equinix Internet Access / Equinix Connect - AMER (SE); Internet Exchange - Americas (SE); Metro Connect - Americas (SE)]

Latest Equinix outages

Network Component Issue (Metro Connect) - about 1 month ago
Network Component Issue (Metro Connect) - about 1 month ago
Provider Issue (Equinix Fabric) - about 1 month ago
Network Component Issue (Metro Connect, Equinix Fabric, Internet Exchange) - about 1 month ago
Link Failure (Equinix Fabric, Metro Connect) - about 1 month ago

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