Outage in Equinix

Provider Issue (Network Edge, Equinix Fabric)

Resolved Minor
June 05, 2024 - Started about 1 year ago - Lasted 16 days
Official incident page

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Outage Details

We are currently investigating this issue.
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Incident Number: INC0042810
[Network Edge - EMEA (DB) & Americas (NY); Equinix Fabric - EMEA (DB) & Americas (NY)]
Components affected
Equinix NY - New York Equinix DB - Dublin Equinix NY - New York Equinix DB - Dublin
Latest Updates ( sorted recent to last )
RESOLVED 12 months ago - at 06/20/2024 10:50PM

Our provider confirmed that they have on going works on affected circuit which are scheduled to be finished in 2024-06-19 at 23:00:00 GMT..
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Incident Number: INC0042810[Equinix Fabric - EMEA (DB) & Americas (NY); Network Edge - EMEA (DB) & Americas (NY)]

IDENTIFIED 12 months ago - at 06/15/2024 01:14AM

The issue has been identified and a fix is being implemented.
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Incident Number: INC0042810[Equinix Fabric - EMEA (DB) & Americas (NY); Network Edge - EMEA (DB) & Americas (NY)]

IDENTIFIED about 1 year ago - at 06/07/2024 05:03PM

Our provider confirmed that they have on going works on affected circuit which are scheduled to be finished in 2024-06-19 at 23:00:00 GMT..
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Incident Number: INC0042810[Equinix Fabric - EMEA (DB) & Americas (NY); Network Edge - EMEA (DB) & Americas (NY)]

IDENTIFIED about 1 year ago - at 06/05/2024 08:51AM

Equinix SMC monitored that one of Equinix Fabric backbone links between AMER and EMEA is down. No impact to your service as traffic automatically rerouted to alternate link. The issue was reported to provider for investigation..
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Incident Number: INC0042810[Equinix Fabric - EMEA (DB) & Americas (NY); Network Edge - EMEA (DB) & Americas (NY)]

IDENTIFIED about 1 year ago - at 06/05/2024 08:32AM

We are currently investigating this issue.
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Incident Number: INC0042810[Network Edge - EMEA (DB) & Americas (NY); Equinix Fabric - EMEA (DB) & Americas (NY)]

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