Outage in Equinix

Network Component Issue (Equinix Internet Access / Equinix Connect)

Resolved Minor
June 14, 2024 - Started 11 months ago - Lasted 4 days
Official incident page

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Outage Details

We are currently investigating this issue.
59pdm0js157s
Incident Number: INC0043947
[Equinix Internet Access / Equinix Connect - AMER (DC)]
Components affected
Equinix DC - Washington D.C.
Latest Updates ( sorted recent to last )
RESOLVED 11 months ago - at 06/19/2024 03:23AM

Equinix SMC monitored that the linecard on the device keeps rebooting unexpectedly. All services restored and remained stable after replacing the module at 07:42 UTC..
59pdm0js157s
Incident Number: INC0043947[Equinix Internet Access / Equinix Connect - AMER (DC)]

IDENTIFIED 11 months ago - at 06/15/2024 12:59AM

The issue has been identified and a fix is being implemented.
59pdm0js157s
Incident Number: INC0043947[Equinix Internet Access / Equinix Connect - AMER (DC)]

IDENTIFIED 11 months ago - at 06/15/2024 12:14AM

Equinix SMC monitored an unexpected linecard reboot in the DC metro. The linecard is online and all services have restored. We are currently investigating the issue with the hardware vendor. .
59pdm0js157s
Incident Number: INC0043947[Equinix Internet Access / Equinix Connect - AMER (DC)]

IDENTIFIED 11 months ago - at 06/14/2024 11:59PM

We are currently investigating this issue.
59pdm0js157s
Incident Number: INC0043947[Equinix Internet Access / Equinix Connect - AMER (DC)]

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