Outage in Equinix

Link Failure (Equinix Internet Access / Equinix Connect, Internet Exchange, Metro Connect)

Resolved Minor
June 20, 2024 - Started 5 months ago - Lasted 4 days
Official incident page

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Outage Details

We are currently investigating this issue.
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Incident Number: INC0044685
[Equinix Internet Access / Equinix Connect - AMER (SV); Internet Exchange - Americas (SV); Metro Connect - Americas (SV)]
Components affected
Equinix SV - Silicon Valley Equinix SV - Silicon Valley Equinix SV - Silicon Valley
Latest Updates ( sorted recent to last )
RESOLVED 5 months ago - at 06/24/2024 09:24AM

Equinix SMC has reported an OPS switchover in the Metro Connect platform.
The brief service interruption experienced is due to failover design. Equinix engineers are investigating the issue..
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Incident Number: INC0044685[Equinix Internet Access / Equinix Connect - AMER (SV); Internet Exchange - Americas (SV); Network Edge - Americas (SV); Metro Connect - Americas (SV)]

IDENTIFIED 5 months ago - at 06/20/2024 10:05PM

Equinix SMC has reported an OPS switchover in the Metro Connect platform.
The brief service interruption experienced is due to failover design. Equinix engineers are investigating the issue..
sxy73b8c13jm
Incident Number: INC0044685[Metro Connect - Americas (SV); Equinix Internet Access / Equinix Connect - AMER (SV); Internet Exchange - Americas (SV)]

IDENTIFIED 5 months ago - at 06/20/2024 09:34PM

The issue has been identified and a fix is being implemented.
sxy73b8c13jm
Incident Number: INC0044685[Equinix Internet Access / Equinix Connect - AMER (SV); Internet Exchange - Americas (SV); Metro Connect - Americas (SV)]

IDENTIFIED 5 months ago - at 06/20/2024 09:19PM

We are currently investigating this issue.
sxy73b8c13jm
Incident Number: INC0044685[Equinix Internet Access / Equinix Connect - AMER (SV); Internet Exchange - Americas (SV); Metro Connect - Americas (SV)]

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