Outage in Equinix

Link Failure (Equinix Internet Access / Equinix Connect, Internet Exchange, Network Edge, Metro Connect)

Resolved Minor
June 21, 2024 - Started 5 months ago - Lasted about 5 hours
Official incident page

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Outage Details

We are currently investigating this issue.
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Incident Number: INC0044814
[Equinix Internet Access / Equinix Connect - AMER (NY); Internet Exchange - Americas (NY); Network Edge - Americas (NY); Metro Connect - Americas (NY)]
Latest Updates ( sorted recent to last )
RESOLVED 5 months ago - at 06/21/2024 10:21PM

The network incident has been resolved and all services remain stable as of 2024-06-21 | 16:58:51 UTC Time..
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Incident Number: INC0044814[Metro Connect - Americas (NY)]

IDENTIFIED 5 months ago - at 06/21/2024 06:17PM

Equinix SMC has reported an OPS switchover in the Metro Connect platform.
The brief service interruption experienced is due to failover design. Equinix engineers are investigating the issue..
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Incident Number: INC0044814[Internet Exchange - Americas (NY); Network Edge - Americas (NY); Metro Connect - Americas (NY); Equinix Internet Access / Equinix Connect - AMER (NY)]

IDENTIFIED 5 months ago - at 06/21/2024 06:02PM

The issue has been identified and a fix is being implemented.
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Incident Number: INC0044814[Network Edge - Americas (NY); Metro Connect - Americas (NY); Equinix Internet Access / Equinix Connect - AMER (NY); Internet Exchange - Americas (NY)]

IDENTIFIED 5 months ago - at 06/21/2024 05:47PM

We are currently investigating this issue.
mr33xzh3kkvs
Incident Number: INC0044814[Equinix Internet Access / Equinix Connect - AMER (NY); Internet Exchange - Americas (NY); Network Edge - Americas (NY); Metro Connect - Americas (NY)]

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