Outage in Equinix

Network Service Issue (Equinix Internet Access / Equinix Connect)

Resolved Minor
June 21, 2024 - Started 5 months ago - Lasted 3 days
Official incident page

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Outage Details

We are currently investigating this issue.
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Incident Number: INC0044833
[Equinix Internet Access / Equinix Connect - EMEA (EN)]
Components affected
Equinix EN - Enschede
Latest Updates ( sorted recent to last )
RESOLVED 5 months ago - at 06/24/2024 03:45PM

Equinix SMC reported an issue with Equinix Internet Access platform on 21-June-2024 at 21:09hrs UTC and recovered at 21:14hrs UTC.
Impact: Single-Homed Equinix Connect (EC) customers experienced service interruption while no impact to Dual-Home EC customers due to redundancy.
Latest Update: Equinix engineers are investigating to identify the root cause..
5tk0gljdlq2r
Incident Number: INC0044833[Equinix Internet Access / Equinix Connect - EMEA (EN)]

IDENTIFIED 5 months ago - at 06/22/2024 08:45AM

Equinix SMC reported an issue with Equinix Internet Access platform on 21-June-2024 at 21:09hrs UTC and recovered at 21:14hrs UTC.
Impact: Single-Homed Equinix Connect (EC) customers experienced service interruption while no impact to Dual-Home EC customers due to redundancy.
Latest Update: Equinix engineers are investigating to identify the root cause..
5tk0gljdlq2r
Incident Number: INC0044833[Equinix Internet Access / Equinix Connect - EMEA (EN)]

IDENTIFIED 5 months ago - at 06/21/2024 10:05PM

The issue has been identified and a fix is being implemented.
5tk0gljdlq2r
Incident Number: INC0044833[Equinix Internet Access / Equinix Connect - EMEA (EN)]

IDENTIFIED 5 months ago - at 06/21/2024 09:50PM

We are currently investigating this issue.
5tk0gljdlq2r
Incident Number: INC0044833[Equinix Internet Access / Equinix Connect - EMEA (EN)]

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