Outage in Equinix

Link Failure (Metro Connect)

Resolved Minor
June 24, 2024 - Started 3 months ago - Lasted about 23 hours
Official incident page

Need to monitor Equinix outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Equinix, and never miss an outage again.
Start Free Trial

Outage Details

We are currently investigating this issue.
gq0bk7b3cwnl
Incident Number: INC0045020
[Metro Connect - EMEA (DB)]
Components affected
Equinix DB - Dublin
Latest Updates ( sorted recent to last )
RESOLVED 3 months ago - at 06/25/2024 09:03AM

No new update...

Current Service Impact: None.
Latest Update: 3rd parties has acknowledge our request and begin troubleshooting and investigate the root cause of this fiber event and to verify stability.
Next Action: We await 3rd party update..
gq0bk7b3cwnl
Incident Number: INC0045020[Metro Connect - EMEA (DB)]

IDENTIFIED 3 months ago - at 06/24/2024 07:50PM

No new update...

Current Service Impact: None.
Latest Update: 3rd parties has acknowledge our request and begin troubleshooting and investigate the root cause of this fiber event and to verify stability.
Next Action: We await 3rd party update..
gq0bk7b3cwnl
Incident Number: INC0045020[Metro Connect - EMEA (DB)]

IDENTIFIED 3 months ago - at 06/24/2024 06:33PM

Current Service Impact: None.
Latest Update: 3rd parties has acknowledge our request and begin troubleshooting and investigate the root cause of this fiber event and to verify stability.
Next Action: We await 3rd party update..
gq0bk7b3cwnl
Incident Number: INC0045020[Metro Connect - EMEA (DB)]

IDENTIFIED 3 months ago - at 06/24/2024 12:58PM

Current Service Impact: None.
Latest Update: Due to an external fiber event today at 12:18 GMT the transport equipment in DB Metro saw additional attenuation, causing it to Switch traffic to the protection path.
Next Action: We are in touch with our 3rd parties to investigate the root cause of this fiber event and to verify stability..
gq0bk7b3cwnl
Incident Number: INC0045020[Metro Connect - EMEA (DB)]

IDENTIFIED 3 months ago - at 06/24/2024 10:10AM

SMC detected a protection switch on the Metro Connect DWDM within the DB metro area. The switch was triggered by a fluctuation in one of our provider's circuits. Efforts are underway in collaboration with the provider to ascertain the root cause of the fault..
gq0bk7b3cwnl
Incident Number: INC0045020[Metro Connect - EMEA (DB)]

IDENTIFIED 3 months ago - at 06/24/2024 09:54AM

We are currently investigating this issue.
gq0bk7b3cwnl
Incident Number: INC0045020[Metro Connect - EMEA (DB)]

Cut Vendor Outage Costs with an Internal Status Page

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 3243 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook

Setup in 5 minutes or less

How much time you'll save your team, by having the outages information close to them?

14-day free trial · No credit card required · Cancel anytime