Outage in Equinix

Link Failure (Equinix Fabric, Equinix Internet Access / Equinix Connect, Internet Exchange, Network Edge, Metro Connect)

Resolved Minor
August 20, 2024 - Started 3 months ago - Lasted about 1 month
Official incident page

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Outage Details

Engineers are currently providing optical support in the NY Metro. A technician accidentally unplugged the wrong circuit, and services may have experienced a brief downtime.
Incident Number: TBD
[Equinix Fabric - Americas (NY); Equinix Internet Access / Equinix Connect - AMER (NY); Internet Exchange - Americas (NY); Network Edge - Americas (NY); Metro Connect - Americas (NY)]
Components affected
Equinix NY - New York Equinix NY - New York Equinix NY - New York Equinix NY - New York Equinix NY - New York
Latest Updates ( sorted recent to last )
INVESTIGATING 3 months ago - at 08/20/2024 07:58PM

The network incident has been resolved and services returned to normal on 08-SEP-2023 05:40 Site Local Time.

This is the final update for the incident.
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Incident Number: TBD[Equinix Fabric - Americas (NY); Equinix Internet Access / Equinix Connect - AMER (NY); Internet Exchange - Americas (NY); Network Edge - Americas (NY); Metro Connect - Americas (NY)]

INVESTIGATING 3 months ago - at 08/20/2024 07:41PM

Engineers are currently providing optical support in the NY Metro. A technician accidentally unplugged the wrong circuit, and services may have experienced a brief downtime.
Incident Number: TBD[Equinix Fabric - Americas (NY); Equinix Internet Access / Equinix Connect - AMER (NY); Internet Exchange - Americas (NY); Network Edge - Americas (NY); Metro Connect - Americas (NY)]

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