Outage in Equinix

Provider Issue (Metro Connect)

Resolved Minor
August 23, 2024 - Started 9 months ago - Lasted about 9 hours
Official incident page

Need to monitor Equinix outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Equinix, and never miss an outage again.
Start Free Trial

Outage Details

We are currently investigating this issue.
byq3vdgv503c
Incident Number: INC0053175
[Metro Connect - Americas (CU, DC)]
Components affected
Equinix DC - Washington D.C. Equinix CU - Culpeper
Latest Updates ( sorted recent to last )
RESOLVED 9 months ago - at 08/23/2024 12:27PM

Equinix SMC will maintain line monitoring following the restoration of services and the resolution of the incident..
byq3vdgv503c
Incident Number: INC0053175[Metro Connect - Americas (CU, DC)]

IDENTIFIED 9 months ago - at 08/23/2024 10:55AM

The maintenance has been successfully completed and confirmed by our provider. Services have been restored and are now fully operational. We will maintain ongoing monitoring of the line, and customers are encouraged to verify that their service is functioning properly..
byq3vdgv503c
Incident Number: INC0053175[Metro Connect - Americas (CU, DC)]

IDENTIFIED 9 months ago - at 08/23/2024 04:43AM

On 23 August at 02:02 UTC, the Dark Fiber Link between DC11 and CU2 experienced downtime due to urgent maintenance by the dark fiber provider. The impact of this was a disruption in service for Unprotected Metro Connect circuits. The issue is expected to be resolved by the estimated maintenance completion time of 23 August at 10:00 UTC..
byq3vdgv503c
Incident Number: INC0053175[Metro Connect - Americas (CU, DC)]

IDENTIFIED 9 months ago - at 08/23/2024 04:12AM

Equinix SMC has reported an optical protection switchover in Metro Connect platform. Equinix engineers are investigating the issue..
byq3vdgv503c
Incident Number: INC0053175[Metro Connect - Americas (CU, DC)]

IDENTIFIED 9 months ago - at 08/23/2024 03:41AM

The issue has been identified and a fix is being implemented.
byq3vdgv503c
Incident Number: INC0053175[Metro Connect - Americas (CU, DC)]

IDENTIFIED 9 months ago - at 08/23/2024 03:26AM

We are currently investigating this issue.
byq3vdgv503c
Incident Number: INC0053175[Metro Connect - Americas (CU, DC)]

Latest Equinix outages

Network Component Issue (Metro Connect) - about 1 month ago
Network Component Issue (Metro Connect) - about 1 month ago
Provider Issue (Equinix Fabric) - about 1 month ago
Network Component Issue (Metro Connect, Equinix Fabric, Internet Exchange) - about 1 month ago
Link Failure (Equinix Fabric, Metro Connect) - about 1 month ago

Stop Juggling Dozens of Status Pages – Monitor Them All in One Place

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4000 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook