Outage in Equinix

Provider Issue (Equinix Fabric, Metro Connect)

Resolved Minor
August 30, 2024 - Started 8 months ago - Lasted about 3 hours
Official incident page

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Outage Details

We are currently investigating this issue.
7rnlyp2j19m0
Incident Number: INC0054076
[Equinix Fabric - Americas (SP); Metro Connect - Americas (SP)]
Components affected
Equinix SP - Sao Paulo Equinix SP - Sao Paulo
Latest Updates ( sorted recent to last )
RESOLVED 8 months ago - at 08/30/2024 08:54AM

Metro Connect dark fiber link between SP2 and SP3 IBX flapped and recovered at at 02:22hrs BRT on 30-Ago-2024.

Equinix Fabric Metro Remote port and Unprotected Metro Connect circuits experience service interruption while Protected Metro Connect circuits experienced 50ms switching hit. Equinix engineers are investigating issue.
.
7rnlyp2j19m0
Incident Number: INC0054076[Equinix Fabric - Americas (SP); Metro Connect - Americas (SP)]

IDENTIFIED 8 months ago - at 08/30/2024 05:49AM

Metro Connect dark fiber link between SP2 and SP3 IBX flapped and recovered at at 02:22hrs BRT on 30-Ago-2024.

Equinix Fabric Metro Remote port and Unprotected Metro Connect circuits experience service interruption while Protected Metro Connect circuits experienced 50ms switching hit. Equinix engineers are investigating issue.
.
7rnlyp2j19m0
Incident Number: INC0054076[Metro Connect - Americas (SP); Equinix Fabric - Americas (SP)]

IDENTIFIED 8 months ago - at 08/30/2024 05:34AM

We are currently investigating this issue.
7rnlyp2j19m0
Incident Number: INC0054076[Equinix Fabric - Americas (SP); Metro Connect - Americas (SP)]

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Link Failure (Equinix Fabric, Metro Connect) - about 1 month ago

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