Outage in Equinix

Link Failure (Metro Connect)

Resolved Minor
August 30, 2024 - Started 30 days ago - Lasted about 22 hours
Official incident page

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Outage Details

We are currently investigating this issue.
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Incident Number: INC0054108
[Metro Connect - Americas (DA)]
Components affected
Equinix DA - Dallas
Latest Updates ( sorted recent to last )
RESOLVED 29 days ago - at 08/31/2024 11:47AM

Equinix SMC has reported an optical protection switchover in DA metro.
The brief service interruption experienced between 2024-08-30 12:49:13 PM UTC - 2024-08-30 12:49:35 PM UTC is due to failover design. Equinix engineers are investigating the issue..
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Incident Number: INC0054108[Equinix Fabric - Americas (DA); Equinix Internet Access / Equinix Connect - AMER (DA); Internet Exchange - Americas (DA); Network Edge - Americas (DA); Metro Connect - Americas (DA)]

IDENTIFIED 30 days ago - at 08/30/2024 02:03PM

Equinix SMC has reported an optical protection switchover in DA metro.
The brief service interruption experienced between 2024-08-30 12:49:13 PM UTC - 2024-08-30 12:49:35 PM UTC is due to failover design. Equinix engineers are investigating the issue..
74wjthhhpk6y
Incident Number: INC0054108[Metro Connect - Americas (DA)]

IDENTIFIED 30 days ago - at 08/30/2024 01:48PM

We are currently investigating this issue.
74wjthhhpk6y
Incident Number: INC0054108[Metro Connect - Americas (DA)]

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