Outage in Equinix
Network Component Issue (Equinix Fabric, Metro Connect)
Resolved Major
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Outage Details
Latest Updates ( sorted recent to last )
Equinix SMC detected that one of the infrastructure links in TY9 is down and further investigation revealed that Equinix Fabric Metro Remote port and Unprotected Metro Connect traffic did not switch to the other infrastructure link causing downtime to customer circuits. Equinix engineer has tried to bounce the port of infrastructure link and traffic recovered since 02:53hrs UTC. We will continue to monitor the stability of the affected link..
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Incident Number: INC0056073[Metro Connect - Asia-Pacific (TY); Equinix Fabric - Asia-Pacific (TY)]
Equinix SMC detected that one of the infrastructure links in TY9 is down and further investigation revealed that Equinix Fabric Metro Remote port and Unprotected Metro Connect traffic did not switch to the other infrastructure link causing downtime to customer circuits. Equinix engineer has tried to bounce the port of infrastructure link and traffic recovered since 02:53hrs UTC. We will continue to monitor the stability of the affected link..
qvmpdd6r0fl6
Incident Number: INC0056073[Equinix Fabric - Asia-Pacific (TY); Metro Connect - Asia-Pacific (TY)]
Equinix engineer has tried to bounce the port of infrastructure link and traffic recovered since 02:53hrs UTC. We will continue to monitor the stability of the affected link..
qvmpdd6r0fl6
Incident Number: INC0056073[Metro Connect - Asia-Pacific (TY); Equinix Fabric - Asia-Pacific (TY)]
Further investigation revealed that Equinix Fabric Metro Remote port and Unprotected Metro Connect traffic did not switch to the other infrastructure link causing downtime to customer circuits. Equinix SMC has sought assistance from Tier 3 team for further investigation..
qvmpdd6r0fl6
Incident Number: INC0056073[Equinix Fabric - Asia-Pacific (TY); Metro Connect - Asia-Pacific (TY)]
Equinix SMC detected that one of the infrastructure links in TY9 is down. Equinix Fabric Metro Remote port, Unprotected Metro Connect and Protected Metro Connect circuits experienced 50ms switching hit. Equinix engineers are investigating issue..
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Incident Number: INC0056073[Equinix Fabric - Asia-Pacific (TY); Metro Connect - Asia-Pacific (TY)]
We are currently investigating this issue.
qvmpdd6r0fl6
Incident Number: INC0056073[Equinix Fabric - Asia-Pacific (TY); Metro Connect - Asia-Pacific (TY)]
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