Network Component Issue (Internet Exchange)

Equinix successfully migrated your service to an alternate module to restore full functionality. The SMC will continue to monitor the situation closely. Please let us know if you experience any further issues..
7s3h080g142k
Incident Number: INC0059021[Internet Exchange - Americas (MI)]

Equinix successfully migrated your service to an alternate module to restore full functionality. The SMC will continue to monitor the situation closely. Please let us know if you experience any further issues..
7s3h080g142k
Incident Number: INC0059021[Internet Exchange - Americas (MI)]

Equinix is actively working with the hardware vendor and exploring alternative solutions to restore service as quickly as possible..
7s3h080g142k
Incident Number: INC0059021[Internet Exchange - Americas (MI)]

During a planned software upgrade with the reference number CHG0060280, there were problems with two line cards. The maintenance team successfully replaced the first card within the designated maintenance timeframe, but unfortunately, there was only one spare card available. As a result, we are currently waiting for the shipment of a replacement for the second card. Updates will be provided as they become available..
7s3h080g142k
Incident Number: INC0059021[Internet Exchange - Americas (MI)]

We are working with our vendor to replace faulty line card.
7s3h080g142k
Incident Number: INC0059021[Internet Exchange - Americas (MI)]

One of the line cards of IX device has failed.

Customers on the affected device experience service interruption. Equinix engineers are investigating the issue..
7s3h080g142k
Incident Number: INC0059021[Internet Exchange - Americas (MI)]

We are currently investigating this issue.
7s3h080g142k
Incident Number: INC0059021[Internet Exchange - Americas (MI)]