Outage in Equinix

Network Component Issue (Equinix Fabric)

Resolved Major
October 03, 2024 - Started about 2 months ago - Lasted about 9 hours
Official incident page

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Outage Details

We are currently investigating this issue.
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Incident Number: INC0059656
[Equinix Fabric - Americas (CL)]
Components affected
Equinix CL - Calgary
Latest Updates ( sorted recent to last )
RESOLVED about 2 months ago - at 10/03/2024 11:51PM

Current Service Impact: Loss of redundancy for EF customers in CL Metro.

Latest update: One of our Equinix Fabric device is not accessible. Equinix engineers are evaluating the situation and will provide more details as they become available.

Next Action: The SMC is going to investigate the issue..
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Incident Number: INC0059656[Equinix Fabric - Americas (CL)]

IDENTIFIED about 2 months ago - at 10/03/2024 03:08PM

Current Service Impact: Loss of redundancy for EF customers in CL Metro.

Latest update: One of our Equinix Fabric device is not accessible. Equinix engineers are evaluating the situation and will provide more details as they become available.

Next Action: The SMC is going to investigate the issue..
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Incident Number: INC0059656[Equinix Fabric - Americas (CL)]

IDENTIFIED about 2 months ago - at 10/03/2024 02:52PM

We are currently investigating this issue.
rq9ddxzspwb6
Incident Number: INC0059656[Equinix Fabric - Americas (CL)]

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