Outage in Equinix

Network Component Issue (Metro Connect)

Resolved Major
October 03, 2024 - Started about 1 month ago - Lasted about 8 hours
Official incident page

Need to monitor Equinix outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Equinix, and never miss an outage again.
Start Free Trial

Outage Details

We are currently investigating this issue.
ggf4fcl19106
Incident Number: INC0059666
[Metro Connect - Americas (NY)]
Components affected
Equinix NY - New York
Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 10/04/2024 12:06AM

Equinix engineers are presently engaged in restoring services on the malfunctioning card. We will continue to provide updates as soon as they become available..
ggf4fcl19106
Incident Number: INC0059666[Metro Connect - Americas (NY)]

IDENTIFIED about 1 month ago - at 10/03/2024 07:44PM

Equinix engineers are presently engaged in restoring services on the malfunctioning card. We will continue to provide updates as soon as they become available..
ggf4fcl19106
Incident Number: INC0059666[Metro Connect - Americas (NY)]

IDENTIFIED about 1 month ago - at 10/03/2024 04:09PM

One of the card component of our Metro Connect device has failed

Unprotected and Protected Metro Connect (MC) circuits experience service interruption while no impact to Dual Diverse (MC) due to redundancy. Equinix engineers are working to resolve the issue.
.
ggf4fcl19106
Incident Number: INC0059666[Metro Connect - Americas (NY)]

IDENTIFIED about 1 month ago - at 10/03/2024 03:54PM

We are currently investigating this issue.
ggf4fcl19106
Incident Number: INC0059666[Metro Connect - Americas (NY)]

Start monitoring all your vendors in just 5 minutes

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 3265 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook

Setup in 5 minutes or less

How much time you'll save your team, by having the outages information close to them?

14-day free trial · No credit card required · Cancel anytime