Outage in Equinix

Equinix Metal API and Portal Impact: Request new interconnection error (Equinix Metal)

Resolved Minor
October 22, 2024 - Started about 1 month ago - Lasted about 19 hours
Official incident page

Need to monitor Equinix outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Equinix, and never miss an outage again.
Start Free Trial

Outage Details

We are currently experiencing a major outage affecting the creation of new interconnection from Equinix Metal Portal/API. Please bear with us while we address this issue. Please visit status.equinixmetal.com for further updates or reach out to support@equinixmetal.com for further assistance.
[Equinix Metal - Global Services (API, Portal)]
Components affected
Equinix Portal Equinix API
Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 10/23/2024 12:25AM

This incident has been resolved.[Equinix Metal - Global Services (API, Portal)]

MONITORING about 1 month ago - at 10/22/2024 09:51PM

A fix has been implemented and we are monitoring the results.[Equinix Metal - Global Services (API, Portal)]

INVESTIGATING about 1 month ago - at 10/22/2024 09:34AM

We are continuing to investigate this issue affecting the creation of new interconnection from Equinix Metal Portal/API.[Equinix Metal - Global Services (API, Portal)]

INVESTIGATING about 1 month ago - at 10/22/2024 09:18AM

We are continuing to investigate this issue.[Equinix Metal - Global Services (API, Portal)]

INVESTIGATING about 1 month ago - at 10/22/2024 05:27AM

We are currently experiencing a major outage affecting the creation of new interconnection from Equinix Metal Portal/API. Please bear with us while we address this issue.

Please visit status.equinixmetal.com for further updates or reach out to support@equinixmetal.com for further assistance.[Equinix Metal - Global Services (API, Portal)]

Start monitoring all your vendors in just 5 minutes

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 3275 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook

Setup in 5 minutes or less

How much time you'll save your team, by having the outages information close to them?

14-day free trial · No credit card required · Cancel anytime