Outage in Equinix

Link Failure (Metro Connect)

Resolved Major
October 25, 2024 - Started about 1 month ago - Lasted about 5 hours
Official incident page

Need to monitor Equinix outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Equinix, and never miss an outage again.
Start Free Trial

Outage Details

We are currently investigating this issue.
2g8b0mgggqgl
Incident Number: INC0062989
[Metro Connect - EMEA (SK)]
Components affected
Equinix SK - Stockholm
Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 10/25/2024 02:24PM

All services have remained stable since rebooting of our device. We will continue to monitor the situation closely..
2g8b0mgggqgl
Incident Number: INC0062989[Metro Connect - EMEA (SK)]

IDENTIFIED about 1 month ago - at 10/25/2024 12:20PM

All services have remained stable since rebooting of our device. We will continue to monitor the situation closely..
2g8b0mgggqgl
Incident Number: INC0062989[Metro Connect - EMEA (SK)]

IDENTIFIED about 1 month ago - at 10/25/2024 10:16AM

Equinix engineer has performed a cold restart on the affected device and services resumed at 09:57 UTC hrs.

Equinix SMC will continue to monitor for chassis stability.

We apologize for any inconvenience this may cause and appreciate your understanding in advance..
2g8b0mgggqgl
Incident Number: INC0062989[Metro Connect - EMEA (SK)]

IDENTIFIED about 1 month ago - at 10/25/2024 10:01AM

SMC has reported an issue with Metro Connect.

Equinix Fabric Metro Remote port and Unprotected Metro Connect circuits experience service interruption while Protected Metro Connect circuits experienced 50ms . There is no impact to Dual Diverse (MC) due to redundancy.

Equinix engineers are investigating the issue..
2g8b0mgggqgl
Incident Number: INC0062989[Metro Connect - EMEA (SK)]

IDENTIFIED about 1 month ago - at 10/25/2024 09:45AM

We are currently investigating this issue.
2g8b0mgggqgl
Incident Number: INC0062989[Metro Connect - EMEA (SK)]

Latest Equinix outages

Network Service Issue (Equinix Fabric, Equinix Internet Access / Equinix Connect) - 1 day ago
Provider Issue (Equinix Fabric, Network Edge) - 5 days ago
SK Metro Network Connectivity Issue (Equinix Metal) - 6 days ago
Network Component Issue (Equinix Fabric, Equinix Internet Access / Equinix Connect, Network Edge) - 6 days ago
ME2 Shared Interconnection Connectivity Issue (Equinix Metal) - 6 days ago

Be the first to know when Equinix and other third-party services go down

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 3275 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook

Setup in 5 minutes or less

How much time you'll save your team, by having the outages information close to them?

14-day free trial · No credit card required · Cancel anytime

Start today for FREE