Outage in Equinix

Link Failure (Equinix Fabric)

Resolved Major
October 26, 2024 - Started 19 days ago - Lasted about 11 hours
Official incident page

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Outage Details

We are currently investigating this issue.
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Incident Number: INC0063099
[Equinix Fabric - EMEA (IL)]
Components affected
Equinix IL - Istanbul
Latest Updates ( sorted recent to last )
RESOLVED 19 days ago - at 10/26/2024 11:13PM

We would like to notify you that our dark fiber provider has successfully completed the repair work, and all services have been restored. We will continue to closely monitor the situation to ensure stability..
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Incident Number: INC0063099[Equinix Fabric - EMEA (IL); Metro Connect - EMEA (IL)]

IDENTIFIED 19 days ago - at 10/26/2024 08:04PM

We would like to notify you that our dark fiber provider has successfully completed the repair work, and all services have been restored. We will continue to closely monitor the situation to ensure stability..
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Incident Number: INC0063099[Equinix Fabric - EMEA (IL)]

IDENTIFIED 19 days ago - at 10/26/2024 04:28PM

We would like to inform you that our dark fiber provider located the fiber cut caused by excavation and will proceed with the necessary repair work.
The estimated time of restoration (ETR) is 20:00 UTC on the 26th of October, 2024.

We will provide you with the next update as soon as there is a significant change in the situation. If you have any further questions or concerns, please do not hesitate to reach out to our support team.
Thank you for your understanding and patience..
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Incident Number: INC0063099[Equinix Fabric - EMEA (IL)]

IDENTIFIED 19 days ago - at 10/26/2024 02:24PM

We would like to inform you that the issue has been reported to our dark fiber provider and he is actively working on restoring the services.
We will provide you with the next update as soon as there is a significant change in the situation. If you have any further questions or concerns, please do not hesitate to reach out to our support team.
Thank you for your understanding and patience..
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Incident Number: INC0063099[Equinix Fabric - EMEA (IL)]

IDENTIFIED 19 days ago - at 10/26/2024 12:51PM

Metro Connect dark fiber link between ILA and IL2 IBX went down at 12:02 hrs UTC on 26.10.2024.

Equinix Fabric Metro Remote port and Unprotected Metro Connect circuits experience service interruption while Protected Metro Connect circuits experienced 50ms switching hit. Equinix engineers are investigating issue..
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Incident Number: INC0063099[Equinix Fabric - EMEA (IL)]

IDENTIFIED 19 days ago - at 10/26/2024 12:36PM

We are currently investigating this issue.
y0hd7crctpsq
Incident Number: INC0063099[Equinix Fabric - EMEA (IL)]

Latest Equinix outages

Network Component Issue (Internet Exchange) - about 20 hours ago
Network Component Issue (Metro Connect) - 4 days ago
Network Component Issue (Equinix Fabric) - 5 days ago
Link Failure (Equinix Fabric) - 7 days ago
Network Component Issue (Internet Exchange) - 8 days ago

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