Outage in Equinix

Link Failure (Equinix Fabric)

Resolved Major

October 26, 2024 - Started about 1 month ago - Lasted about 11 hours
Official incident page

Need to monitor Equinix outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Equinix, and never miss an outage again.
Start Free Trial

Outage Details

We are currently investigating this issue.

y0hd7crctpsq

Incident Number: INC0063099

[Equinix Fabric - EMEA (IL)]

Components affected

Equinix IL - Istanbul

Latest Updates ( sorted recent to last )

RESOLVED about 1 month ago - at 10/26/2024 11:13PM

We would like to notify you that our dark fiber provider has successfully completed the repair work, and all services have been restored. We will continue to closely monitor the situation to ensure stability..
y0hd7crctpsq
Incident Number: INC0063099[Equinix Fabric - EMEA (IL); Metro Connect - EMEA (IL)]

IDENTIFIED about 1 month ago - at 10/26/2024 08:04PM

IDENTIFIED about 1 month ago - at 10/26/2024 04:28PM

We would like to inform you that our dark fiber provider located the fiber cut caused by excavation and will proceed with the necessary repair work.
The estimated time of restoration (ETR) is 20:00 UTC on the 26th of October, 2024.

We will provide you with the next update as soon as there is a significant change in the situation. If you have any further questions or concerns, please do not hesitate to reach out to our support team.
Thank you for your understanding and patience..
y0hd7crctpsq
Incident Number: INC0063099[Equinix Fabric - EMEA (IL)]

IDENTIFIED about 1 month ago - at 10/26/2024 02:24PM

We would like to inform you that the issue has been reported to our dark fiber provider and he is actively working on restoring the services.
We will provide you with the next update as soon as there is a significant change in the situation. If you have any further questions or concerns, please do not hesitate to reach out to our support team.
Thank you for your understanding and patience..
y0hd7crctpsq
Incident Number: INC0063099[Equinix Fabric - EMEA (IL)]

IDENTIFIED about 1 month ago - at 10/26/2024 12:51PM

Metro Connect dark fiber link between ILA and IL2 IBX went down at 12:02 hrs UTC on 26.10.2024.

Equinix Fabric Metro Remote port and Unprotected Metro Connect circuits experience service interruption while Protected Metro Connect circuits experienced 50ms switching hit. Equinix engineers are investigating issue..
y0hd7crctpsq
Incident Number: INC0063099[Equinix Fabric - EMEA (IL)]

IDENTIFIED about 1 month ago - at 10/26/2024 12:36PM

We are currently investigating this issue.
y0hd7crctpsq
Incident Number: INC0063099[Equinix Fabric - EMEA (IL)]

Latest Equinix outages

Network Service Issue (Equinix Fabric, Equinix Internet Access / Equinix Connect) - 1 day ago

Provider Issue (Equinix Fabric, Network Edge) - 5 days ago

SK Metro Network Connectivity Issue (Equinix Metal) - 6 days ago

Network Component Issue (Equinix Fabric, Equinix Internet Access / Equinix Connect, Network Edge) - 6 days ago

ME2 Shared Interconnection Connectivity Issue (Equinix Metal) - 6 days ago

Start monitoring all your vendors in just 5 minutes

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 3275 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook

Setup in 5 minutes or less

How much time you'll save your team, by having the outages information close to them?

14-day free trial · No credit card required · Cancel anytime

Start today for FREE