Outage in Equinix

Network Component Issue (Equinix Fabric)

Resolved Major
March 22, 2025 - Started 29 days ago - Lasted 1 day
Official incident page

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Outage Details

One of the line cards of Equinix Fabric device is rebooting by itself. There is service impact to Equinix Fabric port and virtual connections (VC) without redundancy. Equinix engineers are investigating the issue.
Incident Number: INC0079285
[Equinix Fabric - AT]
Components affected
Equinix AT - Atlanta
Latest Updates ( sorted recent to last )
RESOLVED 27 days ago - at 03/24/2025 03:06AM

Our onsite team has successfully replaced the faulty card, and we are pleased to report that the device is currently operating stably.

We will continue to monitor the device closely to ensure its ongoing performance.
Incident Number: INC0079285[Equinix Fabric - AT]

IDENTIFIED 29 days ago - at 03/22/2025 03:12PM

Our onsite team has successfully replaced the faulty card, and we are pleased to report that the device is currently operating stably.

We will continue to monitor the device closely to ensure its ongoing performance.
Incident Number: INC0079285[Equinix Fabric - AT]

IDENTIFIED 29 days ago - at 03/22/2025 02:40PM

Our onsite team is actively working to replace a faulty card with a spare. As a result, services connected to this card are currently down.

We understand the impact this may have on your operations and appreciate your patience as we work to resolve the issue. We will keep you updated on the progress of this incident and notify you as soon as services are restored.

Thank you for your understanding.
Incident Number: INC0079285[Equinix Fabric - AT]

IDENTIFIED 29 days ago - at 03/22/2025 01:45PM

One of the line cards of Equinix Fabric device is rebooting by itself.

There is service impact to Equinix Fabric port and virtual connections (VC) without redundancy.
Equinix engineers are investigating the issue.
Incident Number: INC0079285[Equinix Fabric - AT]

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