Outage in EverTrue

EverTrue Platform - Platform Slowness/Loading Issues

Resolved Minor
December 18, 2023 - Started over 1 year ago - Lasted 1 day
Official incident page

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Outage Details

We are currently investigating an issue causing some EverTrue platform users to experience loading issues and/or general platform slowness. Our team is working to identify and resolve as quickly as possible. If you have any questions, please reach out to genius@evertrue.com
Components affected
EverTrue
Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 12/19/2023 04:05PM

This incident has been resolved. If you experience any issues, please reach out to genius@evertrue.com

MONITORING over 1 year ago - at 12/18/2023 07:16PM

A fix has been implemented and we are monitoring the results. If you experience any issues, please reach out to genius@evertrue.com

IDENTIFIED over 1 year ago - at 12/18/2023 04:32PM

We have identified the issue causing some platform slowness/loading issues for some users. We are taking steps to resolve and are monitoring results. Please reach out to genius@evertrue.com if you have any questions.

INVESTIGATING over 1 year ago - at 12/18/2023 02:39PM

We are currently investigating an issue causing some EverTrue platform users to experience loading issues and/or general platform slowness. Our team is working to identify and resolve as quickly as possible. If you have any questions, please reach out to genius@evertrue.com

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