Facebook Outage History

Facebook's Meta Business Suite Inbox tool experienced an outage that disrupted message sending functionality for 6.7 hours. The service was in recovery mode with features being gradually restored. Facebook apologized for the inconvenience caused by the messaging disruptions.

Facebook experienced a major outage affecting WhatsApp Business API coexistence onboarding functionality for 8.6 hours. The disruption prevented new users from completing the onboarding process for WhatsApp Business API coexistence features. Engineering teams investigated and resolved the issue, though specific resolution details were not provided in the incident report.

Facebook Ads Manager experienced an outage affecting ad delivery for 3.3 hours. The issue disrupted advertising campaigns and their performance across the platform. Engineering teams resolved the delivery problems after actively working to restore normal service.

Facebook's Ad Library Report experienced a major outage lasting approximately 94 hours. The service disruption affected users' ability to access advertising transparency data through the Ad Library Report feature. Facebook's teams worked to resolve the issue during this extended outage period.

Facebook's Meta Secure Research Environment experienced a major outage affecting data transparency services for 76.2 hours. The company acknowledged the disruption and deployed teams to resolve the issue. The outage was classified as having high disruptions to the research platform's functionality.

WhatsApp Business API Cloud service experienced disruptions that prevented users from sending messages for approximately 1.2 hours on April 30th, starting at 3:28 AM PST. Users also reported issues with Facebook groups appearing empty or missing content during the incident. The engineering team deployed a fix and fully resolved the issue by 5:33 AM PST.

WhatsApp Business API experienced medium disruptions affecting webhooks for Cloud API calling functionality for 1.4 hours. Users also reported being unable to log into Facebook and comments not displaying properly when clicking on items. Engineering teams investigated and resolved the issue.

WhatsApp Business API experienced medium disruptions affecting the onboarding process for coexistence features, lasting 1.3 hours starting at 9:00 AM PST. Users also reported issues with Messenger not loading messages and Facebook becoming unresponsive to clicks during this period. Engineering teams investigated and resolved the service disruptions.

Meta Horizon Device Manager experienced an issue where administrators could not switch organization context to manage client devices, with the system reverting back to their own organization instead. This prevented Meta Horizon Managed Solutions customers from managing devices and apps across multiple client organizations. The incident lasted approximately 6 days before being resolved.

Facebook experienced low-level disruptions affecting the Messenger API for Instagram that prevented or degraded messaging functionality for applications using the service. The outage lasted approximately 2.4 hours while engineering teams investigated and resolved the issue. The incident was classified as minor with limited impact on the platform's messaging capabilities.