Our technical teams have deployed a fix to address the export failures. Early validation indicates that export functionality has improved in some regions, and we are continuing to monitor as the changes propagate across all regions. Further updates will be provided as validation progresses.
Our technical teams continue to investigate the issue. A fix has been identified and is currently undergoing testing. We will provide further updates as progress is made.
Incident Description: We are currently investigating an issue affecting export functionality within Flexera One – IT Visibility for customers in the North America (NAM), Europe (EU), and Asia-Pacific (APAC) regions. As a result, customers may experience failures when attempting to generate or download exports.
Priority: P2
Restoration Activity: Our technical teams have been engaged and are actively working to identify the underlying cause and implement remediation to restore normal export functionality. We are monitoring the situation closely and will provide further updates as progress is made.
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