Flexera One – IT Visibility – All Regions – Export Failures

Our technical teams have implemented corrective measures to address the issue affecting export functionality within Flexera One – IT Visibility. Post-deployment validation confirms that exports and related query services are operating normally across all regions. This incident has now been resolved. A detailed root cause analysis report will be shared in the coming days.

Our technical teams have deployed a fix to address the export failures. Early validation indicates that export functionality has improved in some regions, and we are continuing to monitor as the changes propagate across all regions. Further updates will be provided as validation progresses.

Our technical teams continue to investigate the issue. A fix has been identified and is currently undergoing testing. We will provide further updates as progress is made.

Incident Description: We are currently investigating an issue affecting export functionality within Flexera One – IT Visibility for customers in the North America (NAM), Europe (EU), and Asia-Pacific (APAC) regions. As a result, customers may experience failures when attempting to generate or download exports.

Priority: P2

Restoration Activity: Our technical teams have been engaged and are actively working to identify the underlying cause and implement remediation to restore normal export functionality. We are monitoring the situation closely and will provide further updates as progress is made.