Outage in FormAssembly

Slow load times affecting large forms with multiple conditional fields

Resolved Minor
January 05, 2023 - Started over 2 years ago - Lasted about 17 hours
Official incident page

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Outage Details

After receiving reports from a small subset of customers, the team has identified an issue with slow loading times on large forms that include multiple conditional fields on the form.
Latest Updates ( sorted recent to last )
RESOLVED over 2 years ago - at 01/05/2023 06:57PM

This incident has been resolved.

IDENTIFIED over 2 years ago - at 01/05/2023 02:05AM

After receiving reports from a small subset of customers, the team has identified an issue with slow loading times on large forms that include multiple conditional fields on the form.

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