Outage in FrankieOne

Elevated API Errors - Indian Passports

Resolved Major
September 04, 2024 - Started 4 months ago - Lasted about 23 hours
Official incident page

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Outage Details

We're experiencing an elevated level of API errors while verifying Indian Passports. Start Time: Wednesday, 04th September 2024, 3:45 PM
Components affected
FrankieOne ID Documents
Latest Updates ( sorted recent to last )
RESOLVED 4 months ago - at 09/05/2024 06:21AM

Hello Team,

We have received confirmation from the team that the issue is now resolved.

End Time: Tuesday, 05th September 2024. 01:15 PM

INVESTIGATING 4 months ago - at 09/04/2024 06:57AM

We're experiencing an elevated level of API errors while verifying Indian Passports.

Start Time: Wednesday, 04th September 2024, 3:45 PM

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