Outage in FrankieOne
Elevated API Errors
Resolved Major
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Outage Details
Components affected
FrankieOne KYCLatest Updates ( sorted recent to last )
This incident has been resolved and impacted records have been remediated where applicable.
A fix has been implemented and we are monitoring the results.
The issue has been identified and a fix has been applied
An Issue has been seen occurring causing disruption to ALL PEP/Sanction/AML checks running through ComplyAdvantage to fail.
This is currently being investigated by the team and a resolution is being worked on.
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