Outage in FrankieOne
Elevated API Errors - Token Request
Resolved Major
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Outage Details
Components affected
FrankieOne KYCLatest Updates ( sorted recent to last )
This incident has been resolved.
The fix has been successfully deployed in both UAT and Production, and we are now monitoring. All testing on our end has passed.
We’ve identified the root cause and are actively working on a fix.
We're experiencing an elevated level of API errors while generating tokens for Incode(UAT and Production) and are currently looking into the issue.
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