Outage in FrankieOne

Elevated API Errors - Australia

Resolved Minor
March 20, 2025 - Started 3 months ago - Lasted 17 days
Official incident page

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Outage Details

We're experiencing an elevated level of API errors for Non-ID verification in Australia and are currently looking into the issue.
Components affected
FrankieOne Non-ID Verification
Latest Updates ( sorted recent to last )
RESOLVED 2 months ago - at 04/06/2025 06:32PM

The issue causing elevated API errors for Australia Non-ID verification has now been resolved. The service is operating normally, and we are continuing to monitor for stability.

INVESTIGATING 3 months ago - at 03/20/2025 08:55AM

We're experiencing an elevated level of API errors for Non-ID verification in Australia and are currently looking into the issue.

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