Outage in FreshService
Issue with Freshservice
Resolved Major
August 31, 2026 - Started 1 day ago
- Lasted 8 minutes
Incident Report
Summary AI Generated
A major incident affected Freshservice's product search functionality, causing difficulties and delays for users attempting to search for products. The issue was investigated and resolved within 8 minutes, restoring normal search functionality.
We are currently investigating an issue impacting product search functionality in Freshservice. Users may experience difficulties or delays while searching for products. Our team is actively investigating the issue and working to restore normal search functionality as soon as possible. We will provide further updates as more information becomes available.
Components affected
FreshService SearchTrusted by 1,000+ teams
The Status Page Aggregator with Early Outage Detection
Stop finding out about outages from your users. Monitor 6,320+ cloud services and get alerted the second something breaks.
Latest FreshService outages
Issue with IMAP for Microsoft Mail Servers - about 19 hours ago
Performance Degradation in Freshservice - about 1 month ago
Performance Degradation in Freshservice - about 1 month ago
Issue with login in freshservice portal - 2 months ago
Issue with accessing freshservice portal in EUN region - 2 months ago
The Status Page Aggregator with Early Outage Detection
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 6320 services available
Integrations with
