Outage in FreshService
Workflow Automator Web Requests Returning 400 Errors
Resolved Minor
September 28, 2026 - Started about 23 hours ago
- Lasted about 4 hours
Incident Report
Summary AI Generated
FreshService's Workflow Automator experienced a 4.3-hour incident where Web Request nodes using external URLs returned HTTP 400 (Bad Request) errors, causing workflow execution failures. Workflows dependent on external API or web requests were disrupted during this period. The issue was investigated and resolved.
We are currently investigating an issue where Web Request nodes in Workflow Automators that use external URLs are returning HTTP 400 (Bad Request) responses. This is impacting workflows that rely on these external API/web requests and may result in workflow execution failures.
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