Outage in FreshService
Degraded Performance in Freshservice
Resolved Minor
October 16, 2026 - Started 11 days ago
- Lasted about 1 hour
Incident Report
Summary AI Generated
Freshservice experienced degraded performance affecting Freddy Features, with customers encountering timeouts and failures. The engineering team identified the issue and worked toward resolution within approximately one hour.
Customers may experience timeouts / failures with respect to Freddy Features, Our team has identified the issue and is actively investigating the impact and working towards a resolution.
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