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FullStory Outage History

Every past FullStory outage tracked by IsDown, with detection times, duration, and resolution details.

There were 110 FullStory outages since October 2017. The 14 outages from the last 12 months are summarized below, with incident details, duration, and resolution information.

Minor February 27, 2026

February 2026: Delayed session processing

Detected Feb 27, 2026 4:53 PM EST · Resolved Feb 27, 2026 11:26 PM EST · Duration about 7 hours

FullStory experienced data processing delays in their EU1 data center for 6.6 hours, causing new recording sessions to appear several minutes late and delaying data transfers to connected warehouses. The team implemented a fix that first resolved session processing delays, then cleared the remaining warehouse data backlog. All systems returned to normal operation with no data loss.

Minor February 25, 2026

February 2026: Delays for Warehouse Customers in EU1 Data Center

Detected Feb 25, 2026 11:20 AM EST · Resolved Feb 25, 2026 5:07 PM EST · Duration about 6 hours

FullStory experienced an issue causing processing delays for warehouse customers in the EU1 data center region, with customers experiencing slower than normal processing times. The incident lasted 5.8 hours, during which the team identified the root cause and implemented a fix. All systems were restored to full operational status with normal processing speeds resumed.