Outage in gaiia
Purolator's E-Ship Service is currently experiencing an outage, affecting gaiia’s ability to pack shipments and generate labels through the Purolator integration
Resolved Minor
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Outage Details
We have noticed an elevated error rate coming from the Purolator integration.
Components affected
gaiia Web App (app..com)Latest Updates ( sorted recent to last )
RESOLVED
27 days ago - at 05/05/2025 07:39PM
It's now been 60 minutes since the last error was observed. Considering this incident as resolved by Purolator.
MONITORING
27 days ago - at 05/05/2025 06:42PM
It's now been 30 minutes since the last error was observed, which may indicate that the Purolator E-Ship Service is stabilizing. We continue to monitor the situation.
IDENTIFIED
27 days ago - at 05/05/2025 06:25PM
We have identified this as an intermittent issue from Purolator, with approximately 49% of the API calls failing. Until they release a fix, we recommend retrying failed operations.
IDENTIFIED
27 days ago - at 05/05/2025 06:01PM
Purolator's status page is down, but we have noticed that their tracking service is still working as expected.
IDENTIFIED
27 days ago - at 05/05/2025 05:58PM
We have noticed an elevated error rate coming from the Purolator integration.
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