Outage in Gainsight
US1 Region - Queues blocked for investigation
Resolved MinorIncident Report
We are investigating an increase in backend exceptions and have temporarily blocked queues to prevent impact.
Components affected
Gainsight Application Gainsight Rules Engine Queue Gainsight Data Processor QueueTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
almost 3 years ago - at 06/07/2023 12:07AM
This incident has been resolved.
Our Network Operations Center Team detected errors from backend systems and immediately blocked queues to prevent major impact.
After careful analysis, we were able to resolve and unblock queues.
Please reach out to support@gainsight.com with any questions.
MONITORING
almost 3 years ago - at 06/06/2023 11:36PM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
almost 3 years ago - at 06/06/2023 10:01PM
The issue has been identified and a fix is being implemented.
INVESTIGATING
almost 3 years ago - at 06/06/2023 09:15PM
We are investigating an increase in backend exceptions and have temporarily blocked queues to prevent impact.
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