Outage in Gainsight
CS - US1 Region - Rules failure for a few customers
Resolved MinorIncident Report
We have identified and fixed an issue that has caused a few 'Rules with scorecards action' failures for a small subset of customers.
Impacted customers may review their Rules and rerun the failed ones.
Please reach out to support@gainsight.com if you have any questions or need help in rerunning any failures in your org.
Components affected
Gainsight Rules Engine QueueTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
about 2 years ago - at 03/23/2024 04:26PM
Issue is resolved.
MONITORING
about 2 years ago - at 03/23/2024 04:00PM
We have identified and fixed an issue that has caused a few 'Rules with scorecards action' failures for a small subset of customers.
Impacted customers may review their Rules and rerun the failed ones.
Please reach out to support@gainsight.com if you have any questions or need help in rerunning any failures in your org.
Latest Gainsight outages
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CS - US2 - Delays in Rules and Data Designer - 3 months ago
Elevated error rates for Gainsight PX - 3 months ago
CS - US1: Investigating Elevated Error Rates - 5 months ago
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