Outage in Gainsight

Gainsight CS - US1, US2 and EU - Investigating Elevated Error Rates in Rules and Data Designer

Resolved Minor
May 10, 2024 - Started 12 months ago - Lasted about 3 hours
Official incident page

Need to monitor Gainsight outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Gainsight, and never miss an outage again.
Start Free Trial

Outage Details

We are investigating a sudden increase in error rates of Rules and Data Designer, which may lead to degraded performance or service interruption.
Components affected
Gainsight Rules Engine Queue
Latest Updates ( sorted recent to last )
RESOLVED 12 months ago - at 05/10/2024 11:45AM

The issue is now resolved and all systems are back to normal.

MONITORING 12 months ago - at 05/10/2024 10:26AM

A fix has been implemented and we are closely monitoring the results.

IDENTIFIED 12 months ago - at 05/10/2024 09:25AM

We have identified the issue causing the failures and are working on a fix.

INVESTIGATING 12 months ago - at 05/10/2024 08:57AM

We are investigating a sudden increase in error rates of Rules and Data Designer, which may lead to degraded performance or service interruption.

Latest Gainsight outages

Identified rule failures - 6 months ago

Be the first to know when Gainsight and other third-party services go down

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 3970 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook