Outage in Gainsight
Gainsight CS - US1, US2 and EU - Investigating Elevated Error Rates in Rules and Data Designer
Resolved MinorIncident Report
We are investigating a sudden increase in error rates of Rules and Data Designer, which may lead to degraded performance or service interruption.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
over 1 year ago - at 05/10/2024 11:45AM
The issue is now resolved and all systems are back to normal.
MONITORING
over 1 year ago - at 05/10/2024 10:26AM
A fix has been implemented and we are closely monitoring the results.
IDENTIFIED
over 1 year ago - at 05/10/2024 09:25AM
We have identified the issue causing the failures and are working on a fix.
INVESTIGATING
over 1 year ago - at 05/10/2024 08:57AM
We are investigating a sudden increase in error rates of Rules and Data Designer, which may lead to degraded performance or service interruption.
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