Outage in Gainsight
Gainsight CS - US1, US2 and EU - Investigating Elevated Error Rates in Rules and Data Designer
Resolved MinorIncident Report
We are investigating a sudden increase in error rates of Rules and Data Designer, which may lead to degraded performance or service interruption.
Components affected
Gainsight Rules Engine QueueTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
about 2 years ago - at 05/10/2024 11:45AM
The issue is now resolved and all systems are back to normal.
MONITORING
about 2 years ago - at 05/10/2024 10:26AM
A fix has been implemented and we are closely monitoring the results.
IDENTIFIED
about 2 years ago - at 05/10/2024 09:25AM
We have identified the issue causing the failures and are working on a fix.
INVESTIGATING
about 2 years ago - at 05/10/2024 08:57AM
We are investigating a sudden increase in error rates of Rules and Data Designer, which may lead to degraded performance or service interruption.
Latest Gainsight outages
Gainsight CS - US1 - Product filtering incident - about 1 month ago
Gainsight CS - US1 - Rules Engine Queue delays for a subset of customers - about 1 month ago
CS - US2 - Delays in Rules and Data Designer - 3 months ago
Elevated error rates for Gainsight PX - 3 months ago
CS - US1: Investigating Elevated Error Rates - 5 months ago
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