Outage in Gamma
Data Issue
Resolved Minor
January 13, 2024 - Started about 2 years ago
- Lasted about 13 hours
Incident Report
OpenReach have advised that late last night their engineers were able to access the exchange to restore power.
We can confirm that all impacted circuits are now restored.
We will continue to monitor the situation and look to provide a final update at 10am.
We apologise for any inconvenience caused.
Issued 14/01/2024 00:00
Openreach have confirmed the incident as a fire at an Exchange. The situation is now under control and Fire Services are investigating on site damage.
Openreach continue to work on restoring service to all effected circuits.
We will continue to monitor the situation.
Thank you for your continued patience.
A further update is due at 8am.
Issued 13/01/2024 21:52
Openreach continue to work on restoring service to all effected circuits. We will continue to monitor the situation.
Thank you for your continued patience.
A further update is due at Midnight.
Issued 13/01/2024 20:59
We can confirm data access alarms on BT and TTB circuits. This has been confirmed by Openreach, as an outage at the Swadlincote exchange at 6pm. No ETA as the situation is ongoing. A further update is due at 10pm
We can confirm that all impacted circuits are now restored.
We will continue to monitor the situation and look to provide a final update at 10am.
We apologise for any inconvenience caused.
Issued 14/01/2024 00:00
Openreach have confirmed the incident as a fire at an Exchange. The situation is now under control and Fire Services are investigating on site damage.
Openreach continue to work on restoring service to all effected circuits.
We will continue to monitor the situation.
Thank you for your continued patience.
A further update is due at 8am.
Issued 13/01/2024 21:52
Openreach continue to work on restoring service to all effected circuits. We will continue to monitor the situation.
Thank you for your continued patience.
A further update is due at Midnight.
Issued 13/01/2024 20:59
We can confirm data access alarms on BT and TTB circuits. This has been confirmed by Openreach, as an outage at the Swadlincote exchange at 6pm. No ETA as the situation is ongoing. A further update is due at 10pm
Components affected
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