Outage in GBG
Service Incident for GBG Go - Data Verification - New Zealand: Single match all sources (including govID)
Resolved MinorIncident Report
Summary AI Generated
GBG Go's Data Verification service for New Zealand (Single match all sources, including govID) experienced a disruption on 8 July 2026, lasting approximately 1.2 hours between 12:25 and 14:07 AEST. The incident affected a component within the product, disrupting data verification capabilities. Service was fully restored by 14:07 AEST, with a root cause investigation to follow.
We are currently experiencing a service disruption that is affecting a component used within this product. We’re sorry for the impact this may be having on your Business and we’re working hard to get this back up and running.
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Latest Updates ( sorted recent to last )
RESOLVED
13 days ago - at 07/08/2026 04:22AM
Service has been restored. We're sorry for the impact this may have had on your business. Action will be taken to determine root cause and remediate where required.
Incident Start Time: 08/07/2026 12:25 AEST
Incident Resolution Time: 08/07/2026 14:07 AEST
INVESTIGATING
13 days ago - at 07/08/2026 03:39AM
We are currently experiencing a service disruption that is affecting a component used within this product. We’re sorry for the impact this may be having on your Business and we’re working hard to get this back up and running.
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