Outage in GBG
Supplier Service Incident for - GreenID - ASIC Personal Name Search
Resolved MinorIncident Report
Summary AI Generated
GBG's GreenID ASIC Personal Name Search experienced a supplier-caused service disruption on 9 July 2026, lasting approximately 3.2 hours. The outage prevented users from accessing the ASIC Personal Name Search component. Service was restored by 12:45 AEST, with a root cause investigation to follow.
Our supplier is currently experiencing a service disruption that may be preventing you from using our service. We’re sorry for the impact this may be having on your business and we’re working with our supplier to get this back up and running.
Components affected
GBG ASIC Personal Name SearchTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
12 days ago - at 07/09/2026 05:40AM
Service has been restored. We're sorry for the impact this may have had on your business. Action will be taken to determine root cause and remediate where required.
Incident Start Time: 09/07/2026 11:40 AEST
Incident Resolution Time: 09/07/2026 12:45 AEST
INVESTIGATING
12 days ago - at 07/09/2026 02:31AM
Our supplier is currently experiencing a service disruption that may be preventing you from using our service. We’re sorry for the impact this may be having on your business and we’re working with our supplier to get this back up and running.
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