Outage in GBG
Service Incident for GBG Go - Data Verification (Dual Match) - Canada: Fintrac - dual bureau, Data Verification (Dual Match) - Canada: Fintrac - single bureau 2, Data Verification - Canada: Non-Fintrac
Resolved MinorIncident Report
Summary AI Generated
GBG Go's Canadian data verification services — including Fintrac dual bureau, Fintrac single bureau 2, and Non-Fintrac — experienced a 54-minute disruption on 12 July 2026 between 08:00 and 08:35 BST. The incident was caused by a failure with a third-party supplier component. The supplier resolved the issue and full service was restored.
We are currently experiencing a service disruption that is affecting a component used within this product. We’re sorry for the impact this may be having on your Business and we’re working hard to get this back up and running.
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Latest Updates ( sorted recent to last )
RESOLVED
9 days ago - at 07/12/2026 08:32AM
Service has been restored. We're sorry for the impact this may have had on your business. Our supplier has confirmed an incident occurred with their service, this incident has now been resolved.
Incident Start Time: 12/07/2026 08:00 BST
Incident Resolution Time: 12/07/2026 08:35 BST
INVESTIGATING
9 days ago - at 07/12/2026 07:38AM
We are currently experiencing a service disruption that is affecting a component used within this product. We’re sorry for the impact this may be having on your Business and we’re working hard to get this back up and running.
Latest GBG outages
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