Outage in GBG
Service Incident for - GBG ID3global - Canada Credit Bureau (FINTRAC) (0409), Canada Credit (0237)
Resolved MajorIncident Report
Summary AI Generated
GBG ID3global experienced a 54-minute service disruption on 12 July 2026 affecting Canada Credit (0237) and Canada Credit Bureau/FINTRAC (0409), preventing customers from using these verification services. The incident was caused by a supplier-side outage. Service was fully restored by 08:35 BST following resolution by the upstream supplier.
We are currently experiencing a service disruption that may be preventing you from using our service. We’re sorry for the impact this may be having on your business and we’re working hard to get this back up and running.
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Latest Updates ( sorted recent to last )
RESOLVED
9 days ago - at 07/12/2026 08:29AM
Service has been restored. We're sorry for the impact this may have had on your business. Our supplier has confirmed an incident occurred with their service, this incident has now been resolved.
Incident Start Time: 12/07/2026 08:00 BST
Incident Resolution Time: 12/07/2026 08:35 BST
INVESTIGATING
9 days ago - at 07/12/2026 07:38AM
We are currently experiencing a service disruption that may be preventing you from using our service. We’re sorry for the impact this may be having on your business and we’re working hard to get this back up and running.
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