Outage in Genesys Cloud

Elevated Error Rates: APAC (Mumbai)

Resolved Major
May 02, 2025 - Started 2 days ago - Lasted 8 minutes
Official incident page

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Outage Details

Elevated error rates have been identified in the APAC (Mumbai) region. Services are now in recovery. Monitoring for stability.
Latest Updates ( sorted recent to last )
RESOLVED 2 days ago - at 05/02/2025 07:52PM

This incident has been resolved.

MONITORING 2 days ago - at 05/02/2025 07:45PM

Elevated error rates have been identified in the APAC (Mumbai) region. Services are now in recovery. Monitoring for stability.

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